Archive for October 2013

Millennials In The Call Center Environment

generation Y sign

Who are the Millennials?  Millennials or “Gen Y” have grown up in both the most digitally influenced and financially turbulent time period. Having experienced the reality of the 9/11 terrorist attacks, along with viewing twenty-four seven news coverage of international unrest; this generation has learned from an early age that if the world is a…

Read More

Pin It on Pinterest