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Soft Skills: A Misnomer

By Featured Contributor | October 9, 2017
University of Utah, college students

Soft skills. At the intersection of outstanding customer service and an energized student workforce; there couldn’t be a greater misnomer.  Intended or not, the term “soft” in soft skills implies that the qualitative abilities associated with soft skills are easy to get/maintain while the quantitative abilities associated with hard skills are more difficult to master.…

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Newsletter – Summer 2017 Recap

By Sean Dougherty | September 11, 2017
EAW-Mission-Video

Our quarterly newsletter is here, highlighting exciting updates taking place at EAW!  In this Summer 2017 Recap edition, watch our new website video about the impact of our mission, read about EAW’s major national expansions at current and new university campuses, and discover the benefits of our talent pipeline growth for our business clients. Click…

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A Blueprint for Success: Student-Friendly Call Centers

By Megan Bowling | September 8, 2017
Education at Work Arizona University Student center

How do you design student-friendly call center space? Is this something you’ve ever really sat down and thought about? Depending on your role and day-to-day work, it’s likely you’ve never needed to. However, for many of us on the Education at Work (EAW) team, this is a large priority and requires attention and energy. The…

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Priceless Value Proposition

By Featured Contributor | August 17, 2017
college students, education at work, part time jobs

If you’re reading this blog, I’m impressed. Education at Work (EAW) is not, yet, a household name. However, if you are reading this blog, hopefully you will come away with an understanding of the differentiators that are considered in the design and development of the budget to execute our BPO-based mission, for they are many.…

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Partnership Lowers Student Debt, Builds Workforce Readiness

By Featured Contributor | July 31, 2017
ASU-TA-check-group-pic

Author: Anita Verdugo Tarango Director, Outreach, Arizona State University       Mahmudur Choundhury is a recent graduate of Arizona State University (ASU) whose work with a global online payment processing company while still in school helped open the door to his professional career. And that work during college was made possible through an innovative partnership…

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Beyond Coding & Networking – EAW’s IT Team at ASU

By Sean Dougherty | July 31, 2017
EAW-ASU-IT-team-pic

Education at Work’s (EAW) Arizona State University (ASU) IT team has been hard at work with several labor intensive tech projects, including preparing our new 17,000 square foot expansion facility at ASU. This new site will have capacity for up to two client programs comprised of a combined 250 FTE positions for customer service and…

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Education at Work & ASU shakeup Call Center Week 2017

By Sean Dougherty | July 20, 2017
EAW-team-CCW

At the end of June, the Education at Work (EAW) client development & marketing team stepped up to the big leagues and attended the annual Call Center Week (CCW) conference in Las Vegas. This is the largest U.S. based conference in the customer service and contact center industry. Our primary objective was to host a…

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An EAW Escapade: ASU’s Outreach Team Escapes the Room!

By Sean Dougherty | June 21, 2017
ASU-Escape-Room-Challenge

Education at Work’s ASU Educational Outreach Team escaped in exactly 44 minutes and 16 seconds!  Escaped from what you may ask?  The Escape Room Challenge near EAW’s ASU center! The ASU Outreach Team, led by Amanda Nash, took on the Attic Escape Challenge.  The team had an hour to escape the Attic before the new…

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Empowering the Consumer Voice to Transform Postsecondary Education

By Featured Contributor | June 20, 2017
Strada-Gallup-ECP-report-cover

Author:  Bill Hansen Strada Education Network President & CEO Strada Education NetworkSM is proud to partner with Gallup, the world leader in consumer insights, to launch the Education Consumer Pulse™. Through 350 daily interviews of U.S. adults aged 18-65, this three-year survey will create the largest set of education consumer insights in the nation to…

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Student Spotlight: Archaeology Excavation Inspires Anthropology Major

By Sean Dougherty | June 15, 2017

My name is Je’Miah Cannon and I’m a full-time supervisor with Education at Work. This past spring, I had the pleasure of interning with the Cincinnati Museum Center (CMC) in its archeology lab at the Geier Research Facility. In the archeology lab, I was responsible for cleaning, sorting, and cataloging artifacts that were excavated from…

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