When it comes to trusting someone with your customers, experience does count. Our Education at Work management team has over 100 years of combined experience in the contact center industry. The core team helped build the world's largest outsourcer. Over the past decade, each senior leader and many of our floor managers have had direct contact center experience in a variety of key industry verticals for some of the most well-known Fortune 500 brands.
Chairman and Founder
As Chairman and Founder, Dave is the thought leader behind the Education at Work organization and business model. He promotes awareness of the organization and drives key high-level initiatives that move the business forward and help deliver against the organization's mission, vision and values.
Larry carries the operating responsibility for Education at Work and all of its business functions. He brings to EAW over 25 years of executive leadership experience in startup, emerging and established companies in education, finance, and education services industries, positioning him to effectively lead the organization.
Chief Operating Officer
Renee oversees all operational aspects of our contact centers and on client site programs. Renee’s diverse career has allowed her to lead complex business transformations and revenue driving initiatives in BPO and client-owned spaces. Her roles have included such areas as global operations and optimization, relationship management, and M&A.
Senior Vice President of Development
Tanya’s role is to market, build, sustain and grow the client and university-base for Education at Work. She is responsible for building strong relationships with existing client partners, while seeking new partners who want to leverage the power of our students to fulfill their overall customer service mission.
Vice President of Financial Analysis, Strada Education Network
As Vice President, Financial Analysis, Anne directs the annual budget and planning process as well as the monthly and quarterly financial forecasting process. She provides financial reporting and assists in corporate finance and strategic planning and implementation.
Chief Technology Officer
As Chief Technology Officer, Chip is accountable for all information technology systems within Education at Work. His role includes expanding the IT infrastructure at our HQ, our current campus locations, and all new locations, ensuring our technology can be utilized by our collegiate workforce for the full benefit of our clients.
Vice President of Human Resources
As the Vice President of Human Resources, Eric is responsible for defining and implementing a student-centered work community. In addition to supporting our students from hiring through graduation, Eric also manages all human resource activities from policy creation and administration through strategic planning.
Vice President of Partnerships
As Vice President of University & Foundation Partnerships, Scott leads the effort for Education at Work to develop relationships with current university partners, secure new partnerships for future campus locations and fund raising with potential philanthropic partners. His work allows universities and foundations alike to partner with and benefit from our model.