Education at Work, Cincinnati, OH, contact center services

What We Do

Imagine a workforce eager to learn real-world skills to complement their field of study. We hire highly-motivated students who can assist you in delivering your revenue goals. The environment we create together is team-oriented, fast-paced, and incentive driven to generate excitement and exceptional business results. This workforce can skillfully handle simple to complex customer and technical support needs, and these students are versatile in all channels: voice, chat, email and social media.

Industry experience so far:

Communications & Sales

Triple play & upsell, cross sell

Human Resources

HR administration & support

Finance

Customer & client-facing work

Project Management

Individual & team projects

Technology

Tier 1-3
support

Retail

Omnichannel B2C support

Back Office

Data entry, analytics & admin support

What Do Our Clients Say?

“Our partnership with Education at Work provides us with customer service representatives who understand both our brand and our millennial customers, who use all of these channels in their shopping experience.”

~ President of Large National Retailer’s Credit and Customer Care

“Education at Work is a part of our company’s customer care fabric and we are invested in our mutual success. Our decision to partner with Education at Work was based on a business case that provided for increased agent utilization across our program and savings through the scheduling of part-time college students working during our peak volume hours. The anticipated productivity gains are being realized.”

~ VP of Technology Provider's Global Client Services

Ready to access student talent?

EAW Erin

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