EAW Becomes Greener with New Recycling Initiative

Education at Work recently began a recycling initiative at its Norwood, OH headquarters!

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Education at Work recently began a recycling initiative at its Norwood, OH headquarters! This effort is spearheaded by Kelly Molloy, Data Analyst at EAW, and is supported by the Business Intelligence (BI) department. The idea started as a proposition from the BI manager, Dan Paterniti, to come up with an idea for a creative team project. The team noticed that everyday at the office many recyclable items were being thrown away because there was no great alternative. Nowadays, it seems that most public places and universities have recycling programs, but EAW did not. The suggestion of starting a recycling program started more as a joke, but the more the team talked about it, the more they saw the value in starting this program. The BI team thought that starting a recycling program was a respectable team project and a positive way to impact the company.

With the help of various members of the EAW staff and support from our President, Larry Lutz, EAW was able to start a program through Rumpke. Additionally, Hamilton County Recycling and Solid Waste District was a major contributor to the project by providing free internal collection bins for the entire EAW staff. With their help, the cost of starting this program was significantly reduced. Now, when you walk through EAW there are recycling bins throughout the office to collect plastics, metals, and various paper products. The first collection from the bins happened last week and it is extremely exciting to see the recyclables not being thrown away into trashcans. The response thus far for the program has been positive with many members of the EAW staff excited about this new initiative.

While the program is currently only at EAW’s Norwood, OH headquarters, the hope is to expand the program to all current and future EAW sites. If the campus already recycles, the plan is to work with that university to ensure there are collection bins in the buildings that house the EAW location. If recycling is not offered, EAW would work with the university to see if recycling would be a possibility. To see this program expand company-wide would be not only a positive for the company’s mission, but also for the sustainability of our planet.

There is an ancient Native American proverb that teaches, “we do not inherit the Earth from our ancestors, we borrow it from our children.” EAW’s mission is to help college students better their futures by providing them with instrumental career skills and helping to reduce or eliminate their student debt. Now, with this new initiative, EAW is also helping to do its part to ensure a better future for the next generation’s planet.


Why Hire a Collegiate Workforce [Infographic]?

At EAW, we have two goals: to help college students graduate with little or no debt and to prepare them for their futures.

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At Education at Work (EAW), we have two goals: to help college students graduate with little or no debt and to better prepare those college students for their professional futures. Just over five years ago, our founder, Dave Dougherty, sought to accomplish these goals by opening the first ever, non-profit business process outsourcing organization. As we enter 2017, it’s safe to say that our clients have fully embraced our mission. Now employing over 500 students and having rewarded $3,292,289 in tuition assistance to date, EAW is leading a new direction in customer service and providing a breath of fresh air to the outsourcing industry.

Our collegiate workforce is motivated by a GPA-based reward model that gives them a chance to receive up to $5,250 in tuition assistance annually on top of their base wage. These students are digital natives that rapidly comprehend complex computer systems, cutting down on system training time. In addition, the intellectually challenging collegiate environment allows our student-employees to excel at problem solving and far-exceed accuracy metrics set by our clients.

Below is an infographic containing data from our 2016 calendar year; the numbers speak for themselves:

collegiate workforce, college students, customer service

Are you interested in refreshing your BPO workforce? Contact us today.

$3.2 Million in Tuition Assistance Awarded to Education at Work Student Employees

Education at Work (EAW) student employees have earned $3,292,289 million in tax-free tuition assistance to date.

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Cincinnati, OH – Education at Work (EAW) student employees have earned $3,292,289 million in tax-free tuition assistance to date. Since its founding in 2012, EAW has been dedicated to helping college students graduate with as little debt as possible. The organization provides part-time jobs in a contact center environment that pay hourly wages and provide tax-free tuition assistance based on grade point average. Student employees are eligible to receive up to $5,250 in tax-free tuition assistance per year, which goes directly toward their college tuition.

“I can’t think of a better way to welcome the New Year than with our latest partnerships with Arizona State University and Northern Kentucky University, and having awarded over $3 million in tuition assistance to our students,” said chairman and founder Dave Dougherty, “I’d like to sincerely thank our university partners and clients for their unfailing support of our mission.”

The organization currently operates campus contact centers at Arizona State University, Northern Kentucky University, and Mount St. Joseph University. Currently over 500 college students are employed at these centers and through Education at Work’s on-site staffing services. Between student wages and tuition assistance, the organization has made a total financial impact of over $16.4 million in the lives of its student employees.

EAW will continue moving towards its vision to reduce $1.3 billion of student debt annually through employing over 100,000 college students by the year 2025.

About Education at Work


Education at Work is a nonprofit contact center provider helping college students graduate with less debt by partnering with clients to address customer service needs through a high-achieving, millennial workforce. To learn more about Education at Work, visit its website.

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