Our Results
Education at Work's model has made a significant impact on clients across industries. Download a client story to learn for yourself.
Client
Expansion
Global Technology Client Story
EAW's expanding collegiate workforce doubled the size of the program for their Global Technology client while maintaining exceptional customer satisfaction metrics.
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Innovative
Testing Hub
Global Technology Client Story
EAW provided a tech-savvy collegiate workforce that produced superior customer service scores during the testing phase for their Global Technology client’s new software tool.
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Robust Talent Pipeline
Global Financial Services
Client Story
EAW created access to college students with targeted majors and skillsets to provide back-office and customer support, creating a robust talent pipeline.
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Boost Customer Acquisition
Regional Telecommunications Provider Client Story
EAW contributed to bottom line growth for their regional telecommunications client by creating a customized sales strategy that retained customers.
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Open Enrollment Support
Regional Healthcare Provider Client Story
EAW partnered with a regional healthcare center to provide a 'one-stop' resource for HR needs, creating a centralized contact center.
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Center of
Excellence
National Retail Client Story
EAW provided much-needed staffing support for the peaks and seasons of a nationally-recognized retail client, resulting in a high CSAT score and expanding to a white-glove support center.
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"Education at Work is a part of our company's customer care fabric, and we are invested in our mutual success."
- VP of Technology Provider's Global Client Services
"The alliance with Education at Work is beneficial on many levels. It not only serves as a platform for students to gain valuable work and mentorship experience and graduate with less student debt, but also meets our business needs and supports one of our key values."
– VP, Cardmember Assistance at Global Financial Services Company
“I know I speak for my team when I say thank you for your partnership these past few years and particularly over these past couple of months. The ability for “our” EAW students to be able to contribute and help our participants in their time of need has been so important while the work you and your team are currently doing to bring us more great talent."
– Head of Multinational Financial Services Company's Participant Services Group
"Our partnership with Education at Work provides us with customer service representatives who understand both our brand and our millennial customers, who use all of these channels in their shopping experience."
– President of Large National Retailer's Credit and Customer Care
