of EAW

The EAW mission is to create employment pathways for college students leading to personal growth, financial freedom and career success.

We Are One EAW

I am thrilled to share the progress we are making as a company. During these challenging times, we have accomplished some extraordinary achievements and innovations, thanks to our outstanding professional staff and our dedicated students! In 2019, we grew our student workforce to twice its size by the end of the year, opening up more opportunities for student success in Arizona, Kentucky, Ohio and Utah. With hard work and dedication, our students have earned over $47 million in tuition assistance and wages since EAW’s inception in 2012.

As we continue on the path to uniting every member of the Education at Work team as one, in 2020, we proved we are truly united as one team. Like the rest of the world we were greatly impacted by the COVID-19 pandemic. To keep our students and staff as safe as possible during these times, our team quickly transitioned to a majority-remote working environment. While our students worked from home, our progress continued as we consistently reached our client’s objectives. In a time when unity was imperative for success, Education at Work and our clients excelled.

The team’s response to COVID-19 is but one example of the excellence of our collegiate workforce and full-time faculty.

As we enter a new decade, we will continue to deliver excellence, together. We will build brighter futures for our students and family, together. We will continue to live by our BOLD values, our mission statement, and our vision. Under one strategy, one mission, one culture, we are one team with the ability to create a long-lasting impact on our students, our communities, as One EAW. ~ Jaime Nunez

Jaime Nunez - EAW president

History of EAW


In August 2012, Dave Dougherty, the former CEO of Convergys Corp., merged his passion for higher education and decades of experience in the business process outsourcing (BPO) industry to found EAW. That year, EAW hired more than 250 students from multiple universities in the Cincinnati, Ohio, area to provide customer care services to global retail and technology clients. 


EAW’s operating model evolved in October 2014 with the opening of our first university-based contact center at Mount St. Joseph University in Cincinnati. The campus-based center removed commuting barriers inhibiting student success, and as a result, EAW saw positive results.


EAW’s success at Mount St. Joseph drew the attention of both prospective business clients and university partners. In May 2016, EAW expanded its footprint by opening its first national location at Arizona State University in collaboration with a global online payment processing company. Within three weeks of opening the ASU center, EAW received more than 700 student worker applications, illustrating the demand for on-campus student jobs.


EAW opened new program centers at Northern Kentucky University and the University of Utah. While EAW’s value proposition remains the same across each of our locations, our business client at Northern Kentucky University exemplifies an ideal program partner as it continues to hire more than 90 percent of EAW graduates into full-time positions upon graduation.


EAW added three new premier Fortune 500 candidates to our portfolio. As of December 2018, 60 student employees secured full-time positions post-graduation from our longest tenured client. EAW continues to add value to the student experience through training sessions focused on time management, financial literacy and service learning.


Education at Work hit an exciting milestone in 2019, awarding 40 million dollars in tuition assistance and wages. In June 2019, we celebrated the grand opening of a new center in partnership with Arizona State University. It was a year of extraordinary growth as we expanded partnerships with business clients at the University of Utah and Arizona State University.