Jaime carries the operating responsibility for Education at Work and all its business functions. Known for balancing a high-level strategic mindset with a hands-on approach to every aspect of the business, he is a visionary leader with a proven ability to create a high-tempo, customer-centric culture that promotes inclusion and transparency, giving everyone a voice at the table, and promoting shared success.
With an overall experience of 30 years, he most recently served as the Chief Operating Officer and Chief Technology Officer for a leading BPO provider, where he led the global transformation of the company's core business resulting in Operational and IT excellence. Before that, he worked with a global investment banking company for sixteen years as the Managing Director of Global Customer Service and Client Delivery for call centers across the US, South America, Europe, Asia, China, The Philippines, and India.
Jaime drives our mission at EAW to build lasting partnerships among students, colleges, and employers that benefit all three groups — and to ensure students graduate with less debt and get the workplace skills and experience they need.