Creating employment pathways for college students leading to personal growth, financial freedom and career success.
Building Brighter Futures
Fulfilling our mission depends on the success of our clients who recognize that energetic, tech-savvy college students are the key to creating strong contact center partnerships.
Education at Work strives to place student success at the core of our mission. We strongly believe in the transformative power of higher education and continue to develop a company culture that consistently reinforces lifelong learning. Each staff member shares a responsibility to contribute to the development of our workforce’s personal, educational, and professional growth. We promote a comfortable and collaborative environment that values the ideas and creativity of our students.
We partner with leading universities and forward-thinking companies to employ these college students in a variety of customer support positions in our campus centers or at our client sites.
Since 2012, we have diversified our client portfolio by partnering with top US-based companies within technology, communications, e-commerce, healthcare and financial services.
How Do We Fulfill Our Mission?
- Provide our tuition assistance program as a vehicle that drives student performance inside and outside of the classroom
- Promote in-house advancement opportunities for students to cultivate their talents through internships, co-ops, and external marketing activities
- Help students leverage their customer service experiences to create a strong personal brand and resume upon graduation
- Invest in our students to create a distinguished workforce that is equipped with a high level of technical skills and emotional intelligence
- Optimize students’ professional growth through consistent and constructive feedback and creating channels for open communication
EAW contact centers are designed to cultivate a positive and empowering atmosphere. Every employee, both student and professional, understands they play an important role in reaching our vision and are bold representatives of our mission in action. Therefore, every member of our organization identifies with these BOLD values:
I care – every person, every situation, every time. I let my character shine through by being patient, showing empathy, and committing to problem-solving. I showcase respect and concern for team members and customers and allow my passion to infect those around me.
I help bring our vision to life. I am proud of the daily impact I make on the organization. I understand personal ownership and perseverance impacts the greater picture. I honor my promises by doing what I say I am going to do and taking charge of my actions.
I help create a chain reaction of success; learning through doing, celebrating achievements and continually improving. My experiences build relevant skills for my future, shaping me personally and professionally.
I will use the transformative power of education to realize my dreams. Through preparation and determination, I am ready for my future.