Leadership Team

When it comes to trusting someone with client customers, experience counts. The EAW management team has decades of experience in the BPO space with some of the largest companies in the United States.

Jaime Nunez


Jaime carries the operating responsibility for Education at Work and all its business functions. With 30 years of experience overall, he has recently served as the Chief Operating Officer and Chief Technology Officer for a leading BPO provider, where he led the global transformation of that company’s core business, resulting in Operational and IT excellence.

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Melvin "Mel" Vance

Senior Vice President, Operations

As Senior Vice President of Operations, Mel coordinates, directs, plans and has oversight over activities within EAW in order to ensure the implementation of efficient operations. He is also responsible for establishing cost-effective systems to meet the current and future needs of EAW and its partners.

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Amy Price

Senior Vice President, Shared Services
As Senior Vice President of Shared Services, Amy ensures resources are aligned to support the overall strategic direction of EAW and provides key strategic functions of business excellence, workforce management, training and quality. Her input in the leadership team will advance EAW growth in the BPO industry.

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Scott Blevins

Senior Vice President, Partnerships and Growth

As Senior Vice President of Partnerships and Growth, Scott leads the development and execution of strategy to expand organizational reach and impact through the development of new and existing relationships with business, university and philanthropic partners.

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Caroline Harvey

Senior Vice President, Human Resources and Culture

As Senior Vice President of Human Resources and Culture, Caroline has oversight over HR matters, recruiting efforts and DEI (Diversity, Equity and Inclusion). She ensures EAW has the best in-business policies to support the health and well-being of the team.

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