Leadership Team

When it comes to trusting someone with client customers, experience counts. The EAW management team has decades of experience in the BPO space with some of the largest companies in the United States.

Jaime Nunez


Jaime carries the operating responsibility for Education at Work and all its business functions. With 30 years of experience overall, he has recently served as the Chief Operating Officer and Chief Technology Officer for a leading BPO provider, where he led the global transformation of that company’s core business, resulting in Operational and IT excellence.

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Scott Blevins

Senior Vice President, Partnerships and Growth

As Senior Vice President of Partnerships and Growth, Scott leads the development and execution of strategy to expand organizational reach and impact through the development of new and existing relationships with business, university and philanthropic partners.

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Caroline Harvey

Senior Vice President, Operations and DEI&B

As Senior Vice President of Human Resources and Culture, Caroline has oversight over HR matters, recruiting efforts and DEI (Diversity, Equity and Inclusion). She ensures EAW has the best in-business policies to support the health and well-being of the team.

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Paul Kukreja

Senior Vice President, Operations

Paul brings over 15 years of experience in BPO operations management to his role as Senior Vice President of Operations. He leads our teams with a hands-on approach, ensuring contract compliance for our Fortune 500 partners and making sure that we are achieving key performance metrics. He works with the executive team to implement organizational strategies for retention, engagement, and leadership development.

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Jessica Truax

Senior Vice President, Human Resources

Jessica is a one-of-a-kind strategic human resources and legal compliance leader, with more than a decade of experience favorably impacting company and executive culture through her influence on strategy and day-to-day operations. She is known for her ability to overcome obstacles while ensuring a positive work culture and a human focus. She also enjoys hiking, camping, and spending time with her family.

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