The EAW Mission
Creating employment pathways for college students leading to personal growth, financial stability, and career success.
Building Brighter Futures
Fulfilling the EAW mission depends on the success of our business clients who recognize energetic, digital-savvy, college students are the key to creating strong contact center partnerships.
EAW strives to place student success at the core of the EAW mission. EAW strongly believes in the transformative power of higher education, and continues to develop an organizational culture which consistently reinforces lifelong learning. Each staff member shares a responsibility to contribute to the development of the workforce’s personal, educational, and professional growth. EAW promotes a comfortable and collaborative environment valuing the ideas and creativity of EAW students.
EAW partners with leading higher educational institutions (universities and colleges) and forward-thinking Fortune 500 companies within technology, telecommunications, e-commerce, healthcare, and financial services to employ these college students in a variety of customer support positions – remotely, in campus centers, or at client sites.
How Does EAW Fulfill The Mission?
Providing tuition assistance programs as a vehicle which drives student performance inside and outside of the classroom.
Promoting in-house advancement opportunities for students to cultivate their talents through internships, co-ops, and external marketing activities.
Helping students leverage their customer service experiences to create a strong personal brand and resume upon graduation.
Investing in students to create a distinguished workforce equipped with a high level of technical skills and emotional intelligence.
Optimizing students’ professional growth through consistent and constructive feedback and creating channels for open communication.
VALUES
EAW contact centers are designed to cultivate a positive and empowering atmosphere. Every employee, both student and professional, understands the important role they play in reaching the EAW vision, and are bold representatives of the EAW mission in action. Therefore, every member of the organization identifies with these BOLD values:
